Privacy Policy

GDPR · Last updated: January 2025

This privacy policy applies to the TrumbleDreams Radio website (trumbledreams.com) and the TrumbleDreams Radio Android app. It describes what data we collect, how we use it, and your rights under the GDPR and other applicable laws.

1. Data controller

TrumbleDreams (“we”, “us”) is the data controller. For requests about your data, use the contact details at the end of this policy.

2. Data we collect

Website: When you visit trumbledreams.com, we do not collect personal data directly. The site embeds a radio player (Citrus3) and may use cookies or similar tech for playback. We do not run analytics or tracking on the site unless explicitly stated.

Android app: The app streams TrumbleDreams Radio. We may collect:

Technical data (device model, OS version, app version) to ensure compatibility and fix issues.
Usage data (e.g. that you opened the app, listened to the stream) if we use analytics (e.g. Firebase, or similar). We do not collect or store the content of what you listen to beyond aggregate statistics where applicable.

We do not collect names, emails, or other identifiers unless you contact us (e.g. via email) or use a feature that explicitly requires it.

3. How we use your data

We use the data above to:

Provide and improve the radio stream, website, and app.
Understand usage (e.g. crashes, errors) and improve stability.
Comply with legal obligations.

4. Legal basis (GDPR)

We process data based on:

Legitimate interests (Art. 6(1)(f)): running and improving our service, preventing abuse, and ensuring technical operation.
Consent (Art. 6(1)(a)): where we use non‑essential cookies or optional features that clearly ask for consent.
Legal obligation (Art. 6(1)(c)): where we must retain or disclose data by law.

5. Third parties

The stream is delivered via Citrus3. The app and/or website may use services such as Google (Play Store, Firebase, etc.). Those providers have their own privacy policies. We do not sell your data to third parties.

6. Retention

We keep data only as long as needed for the purposes above (e.g. logs, analytics) or as required by law. You can ask us to delete your data; we will do so unless we must retain it for legal reasons.

7. Your rights (GDPR)

You have the right to:

Access (Art. 15): obtain a copy of your personal data.
Rectification (Art. 16): correct inaccurate data.
Erasure (Art. 17): request deletion of your data.
Restriction (Art. 18): limit how we process your data.
Data portability (Art. 20): receive your data in a structured, machine‑readable format.
Object (Art. 21): object to processing based on legitimate interests.
Withdraw consent where we rely on consent.
Lodge a complaint with a supervisory authority (e.g. in your country of residence).

To exercise these rights, contact us using the details below. We will respond within a reasonable time (usually within 30 days).

8. Cookies and local storage

The website and app may use cookies or local storage for playback settings (e.g. volume), session data, or similar technical purposes. We do not use them for advertising or cross‑site tracking unless we clearly state otherwise and obtain your consent.

9. Security

We use reasonable technical and organizational measures to protect your data. No system is completely secure; we cannot guarantee absolute security.

10. Children

Our service is not directed at children. We do not knowingly collect data from minors. If you believe we have collected a minor’s data, contact us and we will delete it.

11. Changes

We may update this policy from time to time. The “Last updated” date at the top will change. Continued use of the website or app after updates constitutes acceptance of the revised policy. For material changes, we may notify you via the app or the website.

12. Contact

For privacy-related requests, questions, or to exercise your rights:

Email: contact@trumbledreams.com

You can also use the contact method shown in the TrumbleDreams YouTube channel or app (e.g. channel About page) if you prefer.